Live Stream Guest Guide

setup connection requirements (device / browser) internet connection live streaming video uses more internet resources than most activities best practice is to use a wired internet connection if you must be on wifi or cellular internet, please find a location where you have the strongest signal we want you to look and sound your very best and a poor connection can lead to choppy video, out of sync audio, and a blocky image requirements make sure you have the following a laptop or desktop with a webcam and mic a recent version of chrome or firefox a strong internet connection just like skype, you must have a strong internet connection for it to work well if possible, connect to your router with an ethernet cable instead of using wifi if you don’t have a laptop or desktop, then you can join on your phone or tablet/ipad, however, the experience is usually best on a laptop/desktop on android, we recommend the chrome browser on ios, you must use safari setup tips for camera placement when you're on the air, you are the star of the show, not the things that are in the background behind you! it is best to be mindful of what is behind you in the background in general, the less distraction there is, the better if possible, elevate your camera to eye level or just above this can be done with a webcam, phone, or even a laptop by placing items below it to raise the height of the camera try to avoid an 'up the nose' angle! during the broadcast do your best to look directly into the camera while speaking this creates 'eye contact' with the viewers it's human nature to look at the image of the person that you are talking to, but that will show up on camera as you looking away with some practice speaking to the camera can become second nature setup tips for lighting lighting is one of the most important parts of looking great on camera here are some tips that will help in general, the larger the light source, the more 'soft' it will be, leading to a more pleasing look conversely, smaller light sources create 'hard' light with sharp shadows that tend to be less flattering direct, overhead light is typically less flattering than a large light source coming from the side a great place to set up is next to a window or other large light source in a pinch, a computer monitor set to a completely white screen can work as a light source setup tips for audio try to join the broadcast from a quiet area in order for you to have clear audio with no echos, a headset , earbuds , or wireless earphones like airpods are a great option setup connecting and setting your name before the show, our team will provide you with a link to join click this link and you will be taken to the broadcast studio if prompted to grant access to your camera and microphone, please select 'allow' in order for us to see and hear you selecting your camera and microphone be sure to select the correct camera and microphone if you have more than one available getting the best quality video if you have the option, select high definition in the camera resolution area this usually only applies to webcam users enter your display name use your full name or your name and title, or the name of your brand you will see a preview of how it will look as you enter it changing your name if you wish to change your display name after you join, click your name below your screen in the broadcast studio once you join, the host will be informed that you’ve arrived you won’t be part of the broadcast until the host decides to add you in the broadcast studio will update to let you know when you’ve been added at that point, everyone will be able to see and hear you ✨ this is your time to shine have fun! ✨ during communicating via private chat the private chat area is used for show participants to discuss things privately depending on what device you're joining on, the private chat window will appear in different areas on computers, the private chat area is on the right hand side of the screen on mobile devices, the chat icon is on the bottom of the screen this area can be used to communicate, determine what questions you want to address next, or anything else you need to discuss during the show pre qualifying questions from the audience the private chat area a great place to discuss whether or not an audience question should be brought up during a broadcast, or for the team to let guests know what question is coming up next please keep an eye on this area we may ask things like "do you want to address a question about ?" a quick yes or no will help our team guide the broadcast sucessfully during seeing audience comments the live comments area is used for show participants to see comments from the audience during the live broadcast depending on what device you're joining on, the live comments window will appear in different areas on computers, the live comments area is on the right hand side of the screen on mobile devices, the chat icon is on the bottom of the screen the host or the control team may choose to select specific audience comments to be displayed in the broadcast if a comment is selected, it will be visible at the bottom area of the screen, and guests can discuss it during in case something goes wrong be sure you haven't muted yourself on accident if you mute yourself, the control team cannot un mute you in case you experience issues during the live stream and all else fails, please try closing the window and reconnecting using the link you were given before the live stream after broadcast end and wrap up notes when we finish the broadcast, the control team will end the live session take a deep breath you did it! please stick around for a few moments this is the best time for us to collect feedback on how the session went and take notes for any issues or ways to improve future broadcasts please feel free to share your thoughts with your host and fellow guests!